Ts & Cs
PRE-ORDER means that the product is not currently in stock but you can still place your order as per normal if you’d like to secure your size before the item sells out. Bare in mind we only have limited stock in hand, once you place your order, we then have it designed for you. Arrival time may differ.
The benefit of purchasing pre-order items is that you will secure your size without risking the item becoming sold out shortly after we list it online.
Demand can be very high on certain items & frequently they can sell out completely via pre-order before they physically arrive in stock.
Production time can vary but this will be specified in the product’s description.
Please note that delays may occur i.e sourcing the same fabric, shipment held by customs and dates are not guaranteed.
Shelduck Original is not held liable for any delays that may occur but we promise we will do everything we can to get your item to you as fast as possible.
Normally, we do not accept cancellation of pre-orders and they are final sale as they are ordered in specially for you. In an event where the occasion item is not required, you issued your refund. So please take extra care when placing your order.
Estimated Date of Arrival: Our suppliers are generally very good on their delivery estimates however on occasion deliveries can take longer than we expect. We try to keep you updated with any changes in the delivery estimate wherever possible.
Please make sure you have read and understood all the conditions written here before submitting your Orders.